Shipping

UK Mainland Orders

We offer free shipping to all UK mainland locations as standard. The delivery time is estimated at 2-4 working days from dispatch. You can select from a range of shipping options at the checkout to suit your needs including a next day delivery option on all of our items.

International orders

We offer shipping to most countries and you can select from a range of shipping options at checkout. If your country is not available at checkout, please contact us and we'll notify you of a price to your destination. Shipping prices will vary depending on your location.

For delivery to the EU, all orders will be shipped "Delivered Duty Paid". This means that we will pay all VAT, Duty and admin fees on your behalf so there will be no further charges for you to pay at import. 

For international deliveries outside of the EU, VAT and Duty on import are the responsibility of you, the buyer. If you have any queries about costs of importing from the UK, please contact your relevant country's tax office.

Dispatch

We aim to dispatch all of our orders same day where possible, however as collection times can vary day by day we can only guarantee same day dispatch for the following cut-off times:

Standard delivery option - 11am

Express delivery option - 12pm

International delivery option - 12pm

We will endeavour to ship items after these times wherever possible but it is assumed that orders placed after these cut-off times will be dispatched the next day by the delivery service chosen at the checkout.

Where items are being sent by a courier, you'll be updated as soon as your item is dispatched, with the tracking number and a link to the tracking page on the couriers website. This will be sent to your registered e-mail address used when making payment. Where items are being sent un-tracked, you'll be notified by e-mail that we've dispatched your item.

Delivery Timescales

We provide delivery estimates on all of our delivery options, which are available at the checkout. These time frames are taken directly from the couriers we use. If your delivery hasn't arrived in the expected time frame, please feel free to get in touch and we'll investigate this with the courier. 

Some couriers will deliver on weekends, however this isn't guaranteed. For this reason, all deliveries are assumed to be Monday to Friday excluding bank holidays. For example, a purchase made on Friday before our cut-off time and with the next day delivery option selected, will be estimated for a Monday delivery. Saturday guaranteed deliveries are also available, please contact us prior to your purchase so we can confirm price and availability.